|
Swim Lesson
FAQ
How do I know you have received my
registration form? Once you have
registered and payment is received, you will
receive a confirmation letter via email or
mail. If you do not receive one, please contact
Jamie Fruits to confirm your registration
personally. The confirmation letter will
include details regarding the facility,
frequently asked questions and general lesson
information.
Are there any requirements before joining?
Your swimmer must be potty
trained and 3 years old in order to
participate.
What happens if my swimmer
passes level 4 during a session? If
your swimmer passes level 4 in the middle of a
session, we will accommodate him or her in a
level 5-10 time slot.
Where are you located?
We are located in Oswego East High School on
Wolf’s Crossing and Harvey Road. You may enter
the pool by using Door 22 (it is on the back
side of the building, past the drivers ed. cars
and just before the Annex shed).
What should we bring?
Swim suit, towel and a positive attitude!
Goggles are encouraged once your swimmer has
passed level 1; during level 1, we will ask that
they do not wear goggles. Delta Aquatics is
proud to sell Finis Lane 4 Candy Shop Goggles
for $8.00 per pair. They are perfect for little
faces! We also ask that you tie your child’s
hair back if it is long (it is hard to swim with
hair in your face!). We also sell Delta
Aquatics Swim Caps for $3.00 per cap.
Can I stay and watch?
A parent or guardian must be present during all
swimming lessons. We have an excellent viewing
area from our open balcony overlooking the
entire pool. We simply ask that parents stay
off of the deck. All spectators must remain
in the bleacher area during swim lessons. Please
help us maintain a positive and distraction-free
learning environment for all of the swimmers. If your child is left
unattended before or after swimming lessons, we
will notify your emergency contact. If he or
she cannot be reached, we will contact the
police.
Can I pay with a credit
card? Yes, you can use our online
credit card payment system. Click on Pay
Pool Fees under "Pool Information" on left menu
bar.
Can I receive a refund
on my swimming lessons? Beginning
August 1st, 2007, refunds will only be issued if
a doctor's note is provided stating that the
swimmer can no longer participate in the water.
Refunds will not be given for any other
circumstance.
Will there be swim
lessons during severe weather or road
conditions? Our program is in cooperation
with Oswego School District 308. If school has
been cancelled due to inclement weather in
district 308, lessons will be cancelled.
Make-up classes or refunds will be offered if
class is cancelled unexpectedly.
What is your make-up
class policy? Due to the popularity of our
program, our classes are always at capacity.
Therefore, if you miss a class due to a
scheduling conflict or illness, you cannot
make-up the class that you missed.
Did we
miss your question? Please call Jamie
Fruits, Aquatics Manager.
|